It took over 40 mins for an online pickup order, 20 mins of that was me sitting in there. I don’t think they even started to make it until I showed up. Decent food, hot mess service.
I ordered sprite and Sunkist and only got Sunkist. Also I ordered hot and sour soup and got egg drop soup. 👎
Horrible customer service - delivery took almost 90 min and wasn’t even right, even the driver was apologetic about the delay blaming the owner. I’d give them 0 stars if possible. AVOID!!!
Absolutely terrible. Took 2 hours to deliver cold garbage 5 minutes down the road. Food was inedible & went in trash. Total waste of $25! 100% positive the food was days old reheated in a microwave.
I called multiple times for my food. Every time I called "the driver will be there any minute" It's 3 hours later no food.
It took 2 hours and 10 minutes to receive my delivery order, despite living 5 minutes away from the restaurant. Purchased drinks were not in the bag. Thankfully the food was good. Don’t get delivery.
It was a very poor experience. Late delivery and food that was less than fresh.
Took over two hours for delivery. Food was cold.
I should know by now that Sunday evenings are very busy. Food took 1.5 hours to arrive. Mala chicken was excellent as usual. But the Jumbo shrimp with garlic sauce were not so jumbo, and not so many as the usual amount. Seemed to be the lunchtime portion at the dinner price. My last few times with this place have not been as good as the past. Not sure what i going on with them but they need to improve or they will lose me as a customer.
The chicken lo mein had a horrible smell. It smelled like a gym bag, I just had to throw it out.
Worst chicken fried rice I’ve ever had and the teriyaki chicken was gross too.
Food was excellent and the delivery person was prompt and so kind. Really made our day!
Horrible never received my order and slow delivery it’s almost been 2 hours!
It took an hour and a half for delivery. That is ridiculous. I probably will not order from this restaurant again!!
The absolute best service!!
The food was tasty and fresh. The delivery was prompt. Overall great experience! Thank you!
I love there food order here all the time. Only thing is they forgot my Sunkist in my last order.
Although my order was almost an hour late, the food was hot and flavorful. If it was on time I would have given a higher rating.
Everything was very good except the egg rolls. Those got thrown out.
Meal was great as always.
Order took over an hour, 15 minutes. Delivery guy claimed to have no change and made me call to pay over the phone.
Food is always good. It the delivery time that is too long to wait. They tell you to allow 60 minutes but food doesn't come until 3 -3 1/2 hours later. Will pick up instead of having delivery. Happened twice to us.
My order was completed correctly and on time at Young Chow in Kettering.
I've never gotten a bad meal here. Great hot & sour soup! Delivery drivers are always super friendly.
The food was great as always, but from the time of order to delivery was 1.5 hours.
Please go back to an option to get just the chicken with broccoli and rice, without having the weird side of dough and less of what I wanted
Food was good. However, ordered wrong.
It took an hour for delivery and our food was lukewarm, but the man who delivered it was very friendly. The taste of the food was good.
Usually happy but this time they didn’t give us the fried dumpling sauce and the lo mein was very dry. Disappointed.
Took slightly longer than I expected but the food was really good and worth the money
Great food very friendly
The food is always good from Young Chow--but the delivery took over 45 minutes last night and that's just not cool. The driver was apologetic but I had asked for 7:30 and gotten 8:45. BTW--Young Chow has some of the best "Hot and Sour" soup around. Very good!
The food was wonderful as always and the service is great. They are very good. I have never had anything there that wasn’t good.
Food was good, only negative thing about it was the sauce was all on the bottom of the bag for some reason, & under cooked. We also waited an hour & a half for 2 items. We’ve never had issues before.
The food was great and I got so much for the amount that I paid.
One item on my order was to include sweet & sour chicken as part of the combo. That was left out. Overall - food is very good.
Young Chow food is always good. But for the THIRD time they omitted the specified coupon based crab rangoon that we asked for. We may be looking for another Chinese carryout.
Will continue to use this service for our Favorite Chinese Food in Town!
Quick delivery, pleasant driver. The food was hot, fresh and delicious!
Best Chinese food you can get! The only place I’ll ever order from!
No rice was with my order food was good, warm and wings were good a little overdone
#1 Chinese food to deliver from. Punctual and friendly staff.
The chicken and vegetables did not taste as good as it usually does. Tasted like something, maybe almonds, were not really fresh!
Always enjoy their lunch menu items. Good quality and value. Like Mala Chicken the best. Only negative is the quality of their beef; wish they would upgrade quality and perhaps raise beef entree prices a buck.
The Moo shu pork was missing the wraps and plum sauce. I also requested extra plum sauce. It took 40+ minutes for them to “run” that back out to us. Note that the restaurant is only 8 minuets from where we live. Also, the honey chicken I ordered was more like sweet and sour chicken. I’ve ordered honey chicken before and this was not the same as previous.
Everything was very tasty today. The owner is always pleasant and friendly. I love when they cook a good dinner for me.
Any questions please call us.
20 W Stroop Rd, Kettering, OH 45429
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